Terms that apply to every job
Read these before you sign anything. They cover what we do, what the contractor does, and what's expected of you.
Who is Cape Coral Roofing Co.?
A roofing service run locally and serving Cape Coral and the wider Lee County, Florida area. Roofing contractors licensed in Florida do the physical work, and each one carries workers' compensation and general liability coverage. Before any job starts you can ask to see the license number and the certificate of insurance; both will be provided. How a project is matched to a contractor is set out in our referral marketing disclosure.
What do inspections and estimates cost?
Nothing. A roof inspection is free, and the estimate that follows is broken out line by line and stays valid for 30 days. Any figures you see on this website are planning ranges typical for Lee County in 2026, nothing more; the written estimate is the number that counts.
How are insurance claims handled?
When an insurance claim pays for part of the job, you file it, you control it and you stay the policyholder throughout. Our part is to document the damage, to meet the adjuster if you want us there, and to build what the carrier approves. We don't solicit claims. We don't pay a deductible, waive it or rebate it, offer anything of value in exchange for a claim, take an assignment of benefits, or act in the role of public adjuster. That matches sections 489.147 and 627.7152 of the Florida Statutes.
Who pulls the permit?
When the job needs a permit, the roofing contractor pulls it under their own license and the estimate lists it. Work is scheduled once the permit is issued, not before. Approval from a homeowners' association or an architectural review committee is up to you to obtain; we provide the samples and product specifications the committee wants to see.
When do I sign, and when do I pay?
No work starts without a signed written agreement. The deposit you pay at signing goes toward the materials ordered for your roof. The rest is due when the job is complete and the final inspection has passed. If you're financing, approval happens before work begins. Crews on site never take payment.
What does the warranty cover?
Two warranties apply. The manufacturer's warranty is registered under your name and follows the manufacturer's terms. The workmanship warranty lives in the agreement itself. Neither covers damage from a storm that exceeds the roof's rated performance, damage caused by other trades, or problems caused by unpermitted alterations.
What happens when it rains?
Roofing depends on the weather, so every date we give is a target rather than a promise. If rain is in the forecast for the working window, the roof stays closed. Whatever is opened gets dried in before the crew leaves each day.
What if we disagree?
Florida law governs these terms. Put any complaint to us in writing first; we'd much rather fix a problem than fight over it. Our complaints policy describes the steps. Complaints about contractor licensing can also go to the Florida DBPR.